Rise Higher. Rise with us

As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.

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Scheme Support Officer

  • 510229
  • Caerphilly
  • Full time
  • Closing on: 20 Oct 2026
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About the role

Our Supported Accommodation services offer specialised housing solutions for individuals who are homeless and tackling substance or alcohol misuse issues. In your role, you will support our customers on their recovery journey, with the goal of helping them transition into their own tenancies and live independently. Everyone we support is committed to achieving abstinence or participating in a detox program.

Day to day duties: 

  • Engaging and interacting with the people we support
  • Following a support plan with the individuals that access the service
  • Delivering workshops relating to tenancy management and health and wellbeing
  • Liaising with external agencies
  • Addressing any additional needs, the people we support might have
  • Wellbeing checks
  • Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building

Skills and Experience Needed

  • A passion to work with and enable people to live as independent a life as possible
  • An enthusiasm and passion for making a difference to people’s lives
  • A strong initiative and ability to work alone as well as being a great team player
  • Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits: Codi Perks & Benefits

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact Support.talent@codigroup.co.uk  or 0300 373 5262 

How do you apply?

If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.

If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.

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